New Zealand is now under the new traffic light settings (COVID-19 Protection Framework).

Auckland is currently at the orange setting.

Construction under the orange setting means work on our sites can continue, with strict hygiene, health and safety and physical distancing measures in place.

Our Information Centre is open during the orange setting, we encourage you to book an appointment to pop in an see us. We will require all visitors to:

  • Phone the number displayed on the front door to let us know you’ve arrived. You will be asked to answer some COVID-19 health questions before entering
  • Scan the QR code and hand sanitise on entry
  • Masks must be worn at all times
  • Maintain a 2m distance at all times

Book a one-on-one appointment to speak with us by clicking the 'make a booking' button at the top of the page, or alternatively you can contact us via:

Phone: 09 952 8585
Live chat on this website during opening hours

Want to know more?

Help for Kāinga Ora Customers

If you are a Kāinga Ora tenant and have questions relating to the development or your tenancy, please contact your Tenancy Liaison Team on 0800 801 601.


If you have queries or concerns about the civil construction underway in your neighbourhood, please contact Piritahi via your local community liaison advisor by calling 0508 PIRITAHI or emailing


If you want general information on COVID-19 please visit the website

Have you and your whānau had your jab? Getting vaccinated is quick and easy, and over before you know it! It's the best way to protect yourself, your family and your community from COVID-19. Head to to book yours today.