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Connecting you with the support you need

22 Sep 2023
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Māngere was hit hard by the Auckland Anniversary floods and Cyclone Gabrielle that followed. It caused extensive loss across our community and many locals still have unanswered questions or need further support. Working with I AM Māngere, we hosted a number of ‘Street Chats’ that allowed the community to share their questions, concerns and experiences with us. While we don’t have all the answers, we’re keen to connect you with the right places and people who can support you.

Firstly, a big thank you to the I AM Māngere team for their massive mahi in organising these korero sessions. And thank you to everyone who came and shared their heartfelt stories with us. We heard the voice of a community still dealing with loss and in need of further support. As a result, we joined up with the Tāmaki Makaurau Recovery Office to provide useful information and contacts that can help address many of your questions and concerns.

Tāmaki Makaurau Recovery Office

The Recovery office are a dedicated team set up to help Aucklanders recover from the storms. Along with all the latest information for affected property owners, you’ll find helpful information on things like:

  • Financial help for recovery from a disaster
  • Accommodation support for disaster-affected people.
  • Mental health support after a natural disaster.
  • Help with insurance claims to repair and rebuild your property.

Their Storm Recovery Navigator Service works with individuals and households to access the information, services and support they need. You can contact this service at navigators@aucklandcouncil.govt.nz.

And if you feel you need to talk to a trained counsellor or peer support worker, free call or free text 1737 any time.  

Tāmaki Makaurau / Auckland Flood Viewer


Use the interactive map from your phone, tablet or computer to find out if your home is likely to be affected by future flooding. You can also watch videos and find information about the causes of flooding, and how to prepare your whānau and property.

Funding Tāmaki Makaurau Auckland’s storm recovery. 

Auckland Council and the Government have negotiated a funding package to help Auckland recover from the storms. The Government will provide just under $1.1 billion, with Auckland Council investing around $900 million. The funding is proposed to go to three main areas:

  • Restoring the transport network;
  • Resilience projects like Making Space for Water; and
  • Buying out homes with the highest risk of future flooding and landscape instability.  

You can have your say on whether to accept the government’s funding proposal, from 11-24 September, by 

Auckland Emergency Management

The Auckland Emergency Management website has helpful information, and the latest updates, to support people impacted by recent weather events. They also offer lots of great advice and support to help get your home, and our community, better prepared for future events.

Visit the website or contact them:
Phone Number: 0800 22 22 00
Email: aeminfo@aucklandcouncil.govt.nz 

We hope you find these resources useful and they lead to you finding the answers and support you need. We are right here, at the heart of the Mangere community, so do reach out and let us know if you have feedback. We’ll look to have another hui, in late 2023 or early 2024, to provide an update on progress with stormwater planning.